I'll start off by saying Mr. S. Holman was very relative and respectful, the couple of times I actually got to speak with him (I understand his time is more valuable than the paralegals). He is good at his job and knows what he is doing. However, the people he employs at his office, I felt, disrespected me. Besides missing clerical errors (that I myself missed as well) on submitted documents, when the time came for another retainer fee, I was mailed a letter and emailed from a different person. Most of my communications were through 2 people emailing, and the email came from a different source was logged in my junk folder. I was then emailed from a contact that was in my email with (to me) a very confusing letter. I did not understand it and called and spoke to who emailed it. I was told nothing what the letter stated even after I expressed concern and confusion. I literally asked a question and was given no response. I then called back and spoke to a different person who gave me answers, but for me to blindsided by a letter that I didn't understand and told to figure it out, I decided not to ensue any further representation from Mr Holman's office. I understand court cases get expensive and further representation costs more money, but to be not only not contacted by telephone about billing, but to be shunned for being confused on what a certain document means was disrespectful.