With the typical qualifier that it takes a lot for me to actually write a review for a service provider, I was referred to VB Attorneys by a lawyer friend after I was involved in a car accident. The car accident involved someone running a red light and t-boning my car, after which I was rushed to the hospital due to re-injuring my back from a prior back surgery. Once the police arrived, it was the classic ‘he said, she said’ with the other driver claiming she had the green light and me knowing that she 100% ran the red light. I was 100% upfront with VB and the need for their expertise to obtain the video footage to help the insurance company make a fault determination. I was also upfront telling VB Attorney’s that the police report was going to be inconclusive (which is why I needed their help in the first place) and that after the fault determination was made, I would need their help in pursuing a personal injury claim against the other driver due to my back injury.
After signing the engagement letter and VB 100% indicating their willingness to represent me, I received a daily call (for about a week) from the insurance adjuster claiming that they weren’t able to get in contact with my attorney. After a week, I received another call from the adjuster telling me that VB told them that they were no longer representing me! Once they had looked at the police report and determined that it was inconclusive (which I told them it would be), they decided it wasn’t going to be worth their time to represent me and instead of calling me immediately, they discussed this with the insurance adjuster first! With video footage typically only available for ~2 weeks after a wreck, this puts me a week behind in the whole process and in a bad spot in actually determining the fault of the other driver given that the video may no longer be available. Once you have a signed engagement letter, you’d think they would actually stand behind their word? I guess not. Do not use VB Attorneys.