3/5 They helped my wife with a workers compensation claim. Their case managers are hit or miss. She went through two before getting someone competent. That was extremely frustrating and should never have happened. It definitely didn't help my wife feel better in a very stressful situation. I'm not sure where they found those people. Once we were able to work directly with Mr. Brantley things were much better. He was genuine, helpful, and knowledgeable. He was able to resolve my wife's issue and we were happy with the outcome. Unfortunately by the time we were working directly with Mr. Brantley the case was in the process of being settled, so while we were happy with him it was still a little too late to change our earlier perception. I'd hesitate to consider them again but would consider it if I knew the case manager I was getting was competent.