This has been the most stressful and frustrating experience EVER. Communication with the staff is absolutely the worst. And they don't communicate with each other about the conversations we've had and fail to document conversations in the case comments which makes everything that much worse. I was advised I would receive the settlement check in about two (2) weeks of signing... it has been over three (3) months and I'm still waiting along with all these additional fees they charge at the end without you being aware of it. BEWARE!!!